Customer Architect for Scandinavian customers

Základní informace

LokalitaOstrava

TechnologieBusiness development, Change management, Monitoring, Product management

Přidat do oblíbených

S touto pozicí vám pomůže:

Jana Hronovská

Jana Hronovská

Senior HR Specialista - Recruiter

T: +420 727 921 374

E: jana.hronovska@tietoevry.com

Mám zájem o tuto pozici
Do you put your customers first? Do you have experience with projects on an international level and would you like to try working for Norwegian customers? You are in the right place!

With us you will be responsible for:

In our team, we are responsible and accountable for modernizing and transforming our customer infra services through HLD and design tasks. Our purpose is to create a great everyday experience for our customers and make them more competitive by delivering high-quality and efficient architectural designs with motivated and highly skilled people.

What should you know:
You can work remotely from the beginning
You will be responsible for Scandinavian customers
Your manager will be Ketil Sandboe - check his profile https://www.linkedin.com/in/sandboe-ketil-8191412/

Tasks and responsibility
The customer Architect role includes the following tasks:
  • Is accountable for documenting customer’s IT environment and its relation to customer’s strategy, business, and processes.
  • Is accountable for the development roadmap of customers’ IT environment and services.
  • Is responsible for driving the innovation agenda in the context of services to the customer.
  • Works to secure TietoEVRY services in the configuration used to meet customer security, availability, and business continuity requirements.
  • Assists Customer Delivery Network in the most critical topics related to customer requirements, configurations, use of the services, change management, problem management, MIMs, etc.
  • Assists Customer Delivery Network in Continuous Service Improvement (CSI) and other related activities with internal/external actions resulting in add-on sales or reduced delivery costs.
  • Contributes to the performance of the Customer Delivery Network (to reach the quality and financial targets.)
  • Supports a sales case/project to ensure full alignment with the customer’s IT strategy and current IT landscape and is accountable for providing the architecture plans.
  • Collaborates with external parties (vendors, research companies, ...) to capture their roadmaps, new trends, and how they could be applied to customers’ IT environment.

We expect you to have:

Qualifications
  • Minimum 3 - 4 years of technical experience and design development in IT service implementations
  • Understanding of IT infrastructure, Cloud platforms and End User Services
  • Experience of working in international deliveries (preferred Nordic customers)
  • An adaptable person who is master at scheduling, coordination project effort, resourcing, and cost control.
  • Have the capabilities to motivate and communicate with international team members to ensure all are working together efficiently of keep promises and provide great customer experience
  • Excellent communication skills in English, written and oral

We offer:

  • The contract is for an indefinite period of time. We count on you!
  • Work partially or completely remote. Work from wherever it suits you.
  • Extra holidays. We have 25 days off plus 2 sick days.
  • We contribute from 10 400 CZK per year. You name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
  • Educate yourself. We regularly organise and pay for IT courses, certifications, language training and personal development courses.
  • 77 CZK meal allowance on top of your salary.
  • Reward for a new colleague. Refer another colleague to us and get up to 80,000 CZK.
  • We'll support you when you're sick. For colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law.
  • Extra work is appreciated. When overtime is needed, we pay more than the law requires.
  • Stay fit and fresh. In Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport.
  • Nordic culture. At Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.

Základní informace

LokalitaOstrava

TechnologieBusiness development, Change management, Monitoring, Product management

Přidat do oblíbených

S touto pozicí vám pomůže:

Jana Hronovská

Jana Hronovská

Senior HR Specialista - Recruiter

T: +420 727 921 374

E: jana.hronovska@tietoevry.com

Mám zájem o tuto pozici

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E-mailem

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.

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Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.

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Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.

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Customer Architect for Scandinavian customers
Nahrát

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.