Customer Architect for Scandinavian customers

Základní informace

LokalitaOstrava

TechnologieBusiness development, Change management, Monitoring, Product management

Přidat do oblíbených

S touto pozicí vám pomůže:

Jana Hronovská

Jana Hronovská

Senior HR Specialista - Recruiter

T: +420 727 921 374

E: jana.hronovska@tietoevry.com

Mám zájem o tuto pozici
Do you put your customers first? Do you have experience with projects on an international level and would you like to try working for Norwegian customers? You are in the right place!

With us you will be responsible for:

In our team, we are responsible and accountable for modernizing and transforming our customer infra services through HLD and design tasks. Our purpose is to create a great everyday experience for our customers and make them more competitive by delivering high-quality and efficient architectural designs with motivated and highly skilled people.

What should you know:
You can work remotely from the beginning
You will be responsible for Scandinavian customers
Your manager will be Ketil Sandboe - check his profile https://www.linkedin.com/in/sandboe-ketil-8191412/

Tasks and responsibility
The customer Architect role includes the following tasks:
  • Is accountable for documenting customer’s IT environment and its relation to customer’s strategy, business, and processes.
  • Is accountable for the development roadmap of customers’ IT environment and services.
  • Is responsible for driving the innovation agenda in the context of services to the customer.
  • Works to secure TietoEVRY services in the configuration used to meet customer security, availability, and business continuity requirements.
  • Assists Customer Delivery Network in the most critical topics related to customer requirements, configurations, use of the services, change management, problem management, MIMs, etc.
  • Assists Customer Delivery Network in Continuous Service Improvement (CSI) and other related activities with internal/external actions resulting in add-on sales or reduced delivery costs.
  • Contributes to the performance of the Customer Delivery Network (to reach the quality and financial targets.)
  • Supports a sales case/project to ensure full alignment with the customer’s IT strategy and current IT landscape and is accountable for providing the architecture plans.
  • Collaborates with external parties (vendors, research companies, ...) to capture their roadmaps, new trends, and how they could be applied to customers’ IT environment.

We expect you to have:

Qualifications
  • Minimum 3 - 4 years of technical experience and design development in IT service implementations
  • Understanding of IT infrastructure, Cloud platforms and End User Services
  • Experience of working in international deliveries (preferred Nordic customers)
  • An adaptable person who is master at scheduling, coordination project effort, resourcing, and cost control.
  • Have the capabilities to motivate and communicate with international team members to ensure all are working together efficiently of keep promises and provide great customer experience
  • Excellent communication skills in English, written and oral

We offer:

What awaits you

✔️ Reward for on-calls and overtimes /weekends beyond the law
✔️ Financial support in long-term sick leave
✔️ Annual contribution to the Home office 2 400 CZK (200 CZK per month, proportional amount)
✔️ Meal voucher flat rate is calculated according to the number of shifts worked (65 CZK x number of shifts worked - employer's contribution according to valid legislative regulations) and is a part of the employee's salary.
✔️ Reward for employee referral (up to 40 000 CZK)
✔️ Benefit system CAFETERIA
✔️ Home office, an extra week of holiday
✔️ 2 Sick Days
✔️ Free entry to Individual Fitness center in the building TietoEVRY (Ostrava), Multisport card (Brno, office Anywhere)
✔️ Education – IT courses, certification, language courses, and personal development
✔️ Possibility to use a free consultation with a psychologist
✔️ Free coffee, tea, and fruit in the workplace
✔️ Gifts for employees celebrating significant events such as wedding or birth of the child
✔️ Unique offer of calling and other telecommunication services O2 for a special price

Základní informace

LokalitaOstrava

TechnologieBusiness development, Change management, Monitoring, Product management

Přidat do oblíbených

S touto pozicí vám pomůže:

Jana Hronovská

Jana Hronovská

Senior HR Specialista - Recruiter

T: +420 727 921 374

E: jana.hronovska@tietoevry.com

Mám zájem o tuto pozici

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Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.

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Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051). Údaje budou uchovávány po dobu 12 měsíců v souladu se zásadami zpracování osobních údajů.

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Customer Architect for Scandinavian customers
Nahrát

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051). Údaje budou uchovávány po dobu 6 měsíců v souladu se zásadami zpracování osobních údajů.