Vacancies

Come and maintain our CMDB in Cloud Operations team! Configuration manager wanted!

  • Location:
  • Ostrava

What is CMDB?

Configuration Management Database creates one repository of information of all company IT components.

CMDB

You will be responsible for:

  • Oversee and be responsible for the implementation and effectiveness of the Configuration and Asset Management Processes.
  • Propose both quantitative and qualitative measures of different components of the Configuration and Asset Management Processes, and produce reports on identified KPIs.
  • Define the structure of the configuration management system, including CI types, naming conventions, required and optional attributes and relationships
  • ensure compliance with all legal / regulatory / auditory requirements, with regard to software and user licensing.
  • maintain a comprehensive CMDB up to date
  • create a Service Asset policy and ensure communication is effective in promoting the importance of Asset management.
  • Propose process changes to IT Service Manager
  • functions as backup for other Services Management processes as required
  • provides guidance and assesses requirements for additional services and promote use of IT services, where appropriate

We expect you to have:

  • experience min 3 years with IT service management processes
  • ITIL v3 knowledge necessary
  • overall technical knowledge in IT infrastructure services
  • very good communication and presentation skills
  • independent decision making
  • fluent English knowledge
  • experience with ServiceNow and other IS advantage

 

Contact person
hr2017-ivana_small

Ivana Němcová

Senior HR Specialist, Recruitment

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