Process Manager

Basic information

LocationČeská republika, Ostrava

TechnologyITIL, Projektový management

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Will help you with this position:

Jakub Kokeš

Jakub Kokeš

Senior HR Specialist - Recruiter

P: +420 607 014 745

E: jakub.kokes@tietoevry.com

I'm interested in this job
ITIL Process Manager is responsible for overall process management within Tietoevry Connect organization. Process Manager is driving process development, continuously improving through relevant ways of working, digital enablers, and people & competence dimensions. ITIL Process Owner secure efficient and effective discussion with all stakeholders.

With us you will be responsible for:

  • actively manages assigned process or processes.
  • establishes general procedures and related ways of working.
  • creates and maintains related process documentation and Key Performance Indicators.
  • creates process related training materials for employees.
  • drives organization toward unified and effective ways of working.
  • ensures that process is well implemented into ITSM tools.
  • lead process related governance for owned process or processes.
  • regularly analyses KPI results against predefined targets and identifies areas where support is required.

We expect you to have:

  • extensive knowledge and understanding of ITIL practices
  • previous experience at an ITIL related position
  • project Management skills
  • fluent in English language
  • strong communication skills
  • ability to coordinate and cooperate and being a Team Player
  • to be curious and willing to explore independently and drive improvements
  • wants to learn
  • self – managed
  • proactive approach

We offer:

  • contract is for an indefinite period of time > we count on you!
  • work partially or completely remote > work from wherever it suits you
  • extra holidays > we have 25 days off plus 2 sick days.
  • we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
  • educate yourself > we regularly organise and pay for IT courses, certifications, language training and personal development courses
  • 77 Kč meal allowance on top of your salary
  • reward for a new colleague > refer another colleague to us and get up to 80,000 CZK
  • we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
  • extra work is appreciated > when overtime is needed, we pay more than the law requires
  • stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
  • Nordic culture > at Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open

Basic information

LocationČeská republika, Ostrava

TechnologyITIL, Projektový management

Add to wishlist

Will help you with this position:

Jakub Kokeš

Jakub Kokeš

Senior HR Specialist - Recruiter

P: +420 607 014 745

E: jakub.kokes@tietoevry.com

I'm interested in this job

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Want us to contact you? Just tell us how.

via e-mail

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se General Data Protection Regulation.

via text message

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se General Data Protection Regulation.

via phone

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se General Data Protection Regulation.

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Process Manager
Nahrát

Poskytnutím kontaktního údaje souhlasím se zpracováním svých osobních údajů společností Tieto Czech s.r.o. (IČ: 646 08 051) a Tieto Czech Support Services s.r.o. (IČ: 03938786). Údaje budou uchovávány po dobu 12 měsíců v souladu se General Data Protection Regulation.