Volné pozice

Citrix Specialist

  • Lokace:
  • Ostrava

Are you familiar with Active Directory and Windows Server 2008 R2, 2012? If so, join our Citrix team!

What is it all about:

Primarily supporting day-to-day operations of virtual desktops environment, including proactive monitoring and management. In addition, this role would also perform advanced troubleshooting. Assist with resolving issues escalated by Service Desk. Perform installations after assessment by 3rd Tier.

What should you be familiar with:

  • Active Directory
  • Windows Server 2008 R2, 2012
  • Group Policies
  • DHCP
  • DNS terminal services

What is the advantage:

  • ITIL,
  • Service Now
  • Powershell and VBS
  • Vmware/Xen server virtualization technology

What would be your main responsibilities:

  • Issue analysis and resolution
  • Identify root cause of issues
  • Respond to alerts and system outages
  • Review vendor knowledge base articles
  • Respond to critical monitoring alerts
  • Perform maintenance and operational procedures (daily/weekly/monthly)
  • Installation of Citrix updates
  • Managing:
    • User profiles and data
    • Managing AD group user profiles
    • Citrix policies
    • Home folders
    • Published applications
    • Printers (Trouble shooting, clean print spooler)
  • Review vendor knowledge base articles and newly released updates
  • Perform policy-level changes and make Active Directory updates
  • Escalate ticket to 3rd Tier or appropriate technology owner if advanced skills or elevated permissions are required
Kontaktní osoba

Ivana Němcová

Senior HR Specialist, Recruitment

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