Volné pozice

Line Manager

  • Lokace:
  • Ostrava

Do you want to change Tieto’s habits and lead the transformation of ways of working?
Take the opportunity to lead multinational team of ITIL support professionals in Hybrid Infra!

As a line manager you will:

  • Lead the multinational team of approximately 50 professionals from different ITIL areas, especially Incident, Problem and Change Management.
  • Improve Tieto’s process maturity by leading Process Manager roles as part of the team.
  • Ensure quality in services provided internally inside Tieto and externally for Tieto’s customers.
  • Lead the transformation of the way of working with supporting roles and functions in large part of Tieto.
  • Focus toward new, modern ways of working. Including integration, automation and robotic process automation.
  • Our Team goal is to maintain and improve process side in Tieto, ensure awareness, process compliance and provide necessary support in trainings.
  • Monitoring Team’s performance, support professional and career growth of Team members.

We require:

  • Person with experience people management, understanding of IT business and ITIL processes.
  • Willing to learn and grow.
  • Person willing to present in front of customer, management or large group of participants.
  • With fluent English and good presentation skills.
  • Person able to design strategy, plan and execute it.
  • With good execution capabilities.
  • Having negotiation abilities.
  • Communicative, determined, independent and proactive. Optimistic, team player.
Kontaktní osoba

Martina Honzková

HR specialist, Recruitment

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