Volné pozice

Functional Support Consultant for Public 360°

  • Lokace:
  • Ostrava

We are looking for a skilled consultant. You will become part of a team that help our customers to efficiently use 360°. If you are motivated to contribute to digitalize and streamline the public and private sectors this will be the position for you. The Support organization you will be part of has a total of 25 employees in Norway, Sweden, Denmark and the Czech Republic.

Your tasks will include:

  • 2nd and 3rd line support
  • Analyzing customer reported cases
  • Solve customer reported cases
  • Cooperate and coordinate with other parts of Tieto or subcontractors

You are the ideal candidate for this role:

  • If you have a proactive way of working
  • If you are a person with technical skills
  • If you enjoy working within a team, yet is still able to work independently
  • If you enjoy helping customers to maximize value from our product
  • Current business hours Mondays – Fridays / 6 AM till 6 PM, in the future Mondays – Fridays till 9:00 PM, Saturdays and Sundays 9 AM till 6 PM

In addition to this we would like you to have:

  • Excellent communication and presentation skills and you are fluent in both written and spoken English
  • Academic/university degree in Information Technology, Computer Engineering or similar education
  • Experience from development / support / helpdesk from IT applications
  • Interest and experience in using electronic records / information management solutions and digital processing
  • Good knowledge of Microsoft Office products

As a person:

  • You are a service minded and engaged team player
  • You are a quick learner
  • You are driven to learn new things and technologies, and often find yourself thinking outside the box
  • You are self-motivated and value accountability in yourself and in others
  • You aren’t afraid to show pride about your own achievements

Info about product:


About us

We help our customers handle, share and utilize information and make it their most valuable asset. We have more than 30 years of experience and competency in developing future proof and user friendly IT-solutions. Our Solutions are used by more than 700 organizations and their 200 000 users. We have had great success over the last years in improving efficiency and digitalization of our customers, both in the public and private sector.

We offer:

  • 5 weeks vacation
  • meal vouchers 100 CZK per day, (55 CZK is paid by Tieto)
  • contribution to capital life and pension insurance, after 3 months in Tieto 600 CZK / month, after 36 months 1 000 CZK / month, after 72 months 1 800 CZK / month
  • coffee and tea for free in the kitchens, boxes of fruits free on Mondays and Wednesdays
  • pleasant working environment with relaxation zones (Xbox, table football, darts, billiards, etc.)
  • Cafeteria system of company benefits – restaurants, wellness, culture, sports, traveling…
  • participation in English course, technical internal /external training, soft skills training
  • free fitness center in the building
Kontaktní osoba

Martina Honzková

HR specialist, Recruitment

Chceš se
stát součástí Tieto?

Není nic jednoduššího. Řekni nám něco o sobě, připoj k tomu svůj životopis a my se Ti ozveme.

Navrhni si vlastní pozici